• Employment Type: Full Time
• Workplace Type: Onsite
• Experience Level: Senior Management
• Vacancies: 1
• Compensation: PKR 450000 - 750000

Role Summary

Oversee daily business operations and deliver strategic targets across key departments.

Job Description

The GM drives departmental coordination, execution quality, and service outcomes while ensuring policy implementation and team accountability. The role balances tactical execution with strategic improvement programs.

Responsibilities

• Lead day-to-day business operations and departmental alignment
• Monitor KPIs, SLA targets, and process discipline
• Drive cross-functional problem solving and escalation closure
• Support leadership in strategic implementation plans

Requirements

• 8+ years in operations or business leadership
• Strong people management and process optimization experience
• Excellent communication and decision-making capability

Nice to Have

• Experience in technology-enabled service businesses
• Exposure to enterprise workflow systems

Benefits

• Performance bonus
• Health insurance
• Professional development support

Core Skills